This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Full-Time: Monday - Friday 8:00 AM - 4:30 PM with flexibility
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan & Tuition Reimbursement
Location: This role will be performed at one location (West Palm Beach, FL 33407)
Must have Customer Service and Data Entry experience. Bilingual(English/Spanish fluent) needed. Release of Information, Medical Terminology experience preferred.