This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Full-Time: Monday-Friday 8:00 AM-4:30 PM
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan & Tuition Assistance
Location: This role will be performed at one location Mercyhealth Hospital and Medical Center (Lake Geneva, WI 53147)
Required Experience: Customer Service. Preferred: Data Entry, Release of Information, Medical Terminology.