The Health Information Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on ROI processing and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing and implementing departmental or regional projects. This role provides support to Sr. Regional Manager. The Health Information Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
The primary accountabilities below are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Individual may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the associate’s performance objectives as outlined by the incumbents’ immediate supervisor or manager.
Working environment & physical demands
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Must be willing to travel up to 75% of the time to multiple sites based on the needs of the region. Possible overnight stays and last minute coverage.